TERMS OF SERVICE.
The terms that govern your use of No Excuses Operations and the software and services we provide.
Effective date: July 24, 2026
1. Who We Are
No Excuses Operations ("we," "us," "our") is a software studio based in Amherst, Ohio, United States, providing custom AI software development, workflow automation, AI integration and consulting services, and software products such as the No Excuses Motion Music Mixer.
2. Our Services
We provide custom software development, automation systems, consulting, and subscription software products. The specific scope, deliverables, timeline, and price for any custom build are agreed in a written proposal or statement of work before work begins. Subscription products are described on our website with their price and billing terms.
3. Payment
One-time packages and per-project builds are invoiced up front or in agreed milestones. Subscription products and monthly plans bill on a recurring basis (every 30 days) until cancelled. All prices are in U.S. dollars. Payments are processed securely by our third-party payment processor; we do not store your full card details. You authorize us to charge the payment method you provide for the amounts due.
4. Cancellations & Refunds
Monthly subscriptions can be cancelled at any time and will stop at the end of the current billing period. Refunds are governed by our Refund Policy, which forms part of these Terms.
5. Intellectual Property
Upon full payment for a custom build, you own the custom-developed deliverables produced specifically for you, except for our pre-existing tools, libraries, and general know-how, which we retain and license to you as needed to use the deliverables. Our subscription products and their underlying software remain our property.
6. Client Responsibilities
You agree to provide the access, information, and timely feedback we reasonably need to deliver the work, and to use our software and services lawfully.
7. Warranties & Disclaimer
We deliver our services in a professional manner. Except as expressly stated, our software and services are provided "as is" without warranties of any kind. We do not guarantee any specific business result.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or relating to the services is limited to the amount you paid us for the services giving rise to the claim in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
9. Governing Law
These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-laws rules.
10. Changes
We may update these Terms from time to time. The effective date above reflects the latest version. Continued use of our services after an update constitutes acceptance.
Questions about this policy? Contact us at info@lowkeyentpr.com.